Technical Support Specialist (Consumer Panel Services GfK)

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Job Family

Our Mission

At Consumer Panel Services GfK, our mission is clear: to provide key information on who buys what, where, how much, how often, and most importantly, why (or why not). We take pride in delivering high-quality, uninterrupted data, expert consultancy, and unparalleled expertise to empower our clients to deliver superior customer experiences at every stage of the shopper journey

Job Description

The main objective is to fulfill the operational tasks related to creating and updating the internal apps for the questionnaire applicable for the respondents in our databases

You will..

  • Monitor preNABS internal processes and ticketing solutions

  • Create local applications, software, and providing support and implementation of new features on existing applications

  • Document / comment the written code, you rewrite and improve existing code pieces and you will improve the style of coding

  • Execute operational tasks, quality assurance of data entry and production data

  • Fulfill the role of buddy for new employees within the team; you have the teaching skills to train if needed

You have..

  • Basic programming skills and knowledge related to object-oriented design, algorithm of data structures and thinking

  • Minimum experience with SQL databases (Knowledge of non-SQL databases is a plus)

  • Working knowledge with software versions (preferably Git)

  • Experience with Atlassian tools has an advantage: ticketing system Jira, Confluence

  • Good command of English both spoken and written - English is the language of official communication when working on / resolving tickets as well as when writing documentation on software or processes

  • Communication skills and teamwork are the key. We appreciate and encourage proactivity, creativity, problem solving skills and the ability to find customized solutions according to team needs

  • You demonstrate that you are curious person and you have a proactive approach to learning at work

  • The desire to stay on top with technology trends, and the latest and the most efficient best-practice methodologies of the technologies used

We offer a hybrid working model for our CPS colleagues (normally x2 days p/w in office) and competitive core benefits as well additional benefits including:

  • Exciting work environment that brings people together - our office is located @ Pipera, near subway, with great fitout

  • Use of the latest digital technologies

  • Initial and ongoing trainings to support your development

  • Opportunities for personal and professional growth

  • Food vouchers & Private medical subscription

  • Sponsored Gym Membership (7Card)

All documents will be treated in the strictest confidentiality.

Only short-listed candidates will be invited for an interview.


We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity

Learn more about who we are and everything we do on:

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