Invoice Processing Process Lead with Swedish

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Short Description

As an Invoice Processing Process Lead, you will leverage your proficient knowledge of Finance & Accounting to participate in meeting service levels, key measurement targets of the team and delivers a high quality and cost-effective service. You will be proactive in ensuring the delivery of a customer focused service to client.


  • At least one year of experience in Finance & Accounting (preferably in O2C/AR);

  • Minimum B2 level of Swedish and English;

  • High level of Customer Service skills, Client-focus attitude;

  • Good analytical and communication skills;

  • Ability of prioritizing and organizing own work in order to deliver within agreed timelines;

  • Able to work in a dynamic environment, with people from diverse culture;

  • Process management and improvement skills.

Job Responsibilities

  • Monitoring accounts and contacting clients (calls, e-mails) to ask them about their overdue payments;

  • Investigating and resolving unapplied payments;

  • Updating account status records and collection efforts;

  • Reporting on collections activity and accounts receivables status;

  • Collecting relevant information and following up on other parties to complete the dispute resolution;

  • Ensuring that operations are run according to engagement’s financials / budget (cost control, review financial data, budgets / forecast, ensure proper billing / invoicing based on contract etc.);

  • Displaying ability to proposes improvements to optimize and increase efficiency and effectiveness within the delivery.

Competencies and Skills

Core Behaviours

BPO Process

BPO Technology


Cum se aplică

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