Game Creations Operations Engineer

Electronic Arts Romania
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Have experience of 3 years working with customers

Empathy for the customer experience

Able to manage time and balancing multiple tasks with varying levels of priority and urgency

Understand complex technical issues and manage to express them in simple and concise language

Familiarity with database concepts (e.g. SQL Server, MongoDB)

Understand technology concepts - virtualization, operating systems (Linux, Windows), cloud (AWS, Azure), networking (IP, routing, firewall, ACL's), scripting (Python, Bash, Powershell)

Qualification in Computer Engineering or relevant experience needed.

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe. Work directly with Game Creation engineers and help us solve technical challenges

Resolve issues involving project implementation, code error diagnosis, debugging, validation, and root cause analysis for the products/platforms assigned

Build internal relationships with our development and product management teams to help us communicate the priorities of our customers

Improve product quality by injecting fresh ideas and bringing innovations to existing products or platforms, building automation

You will develop additional software components for tasks associated with the projects/platforms, designing and debugging software applications.

You will participate in projects that improve overall product and documentation quality

Participate in product/platform testing and updates

Achieve knowledge transfer through the delivery of training, knowledge sessions, mentoring

Help increase the team efficiency by sharing knowledge, providing feedback about best practices, writing tools/utilities

Develop your technology skills and become a versatile IT professional

Participate in weekend rotation and shifts

Will report to Game Creation Operations Manager

The team operates in a 24x7 support model, so the ability to work in shifts, on weekends and on holidays is required.

Cum se aplică

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