Junior Credit & Collections Specialist with Hungarian and English

Job Description


Diversey is looking for a talented person to join their multilingual Collection team to support their clients. Reporting to Cluster Credit & Collections Supervisor, the position will be based in Bucharest, Romania. This is a unique opportunity to work with customers and have a real impact on establishing great relationships with them



Why our team enjoy working here:

• 
  
  We are working in a diverse team and getting in touch with people in different cultures
  


• 
  
  We have opportunity do have career development plan within the company and we can develop soft skills as well, not only technical skills
  


• 
  
  Work with great performed tools, customized to our needs
  

The position is accountable to:

• 
  
  Collect the maximum amount of overdue funds from customers
  


• 
  
  Using a variety of collection methods
  


• 
  
  Identifying reconciliation differences and disputes
  


• 
  
  Follow up on dispute resolution
  

What you’ll be doing:

• 
  
  Monitor accounts to identify overdue debts
  


• 
  
  Investigate historical data for each debt or unpaid bill
  


• 
  
  Contacting debtors to arrange debt payoffs
  


• 
  
  Keep accurate records and reporting on collection activity
  


• 
  
  Proactively encourage customers for timely payments
  


• 
  
  Process payments
  


• 
  
  Resolve billing and customer credit issues
  


• 
  
  Create reports on collection activity and accounts receivable status
  


• 
  
  Achieve company monthly and year Key Business Indicators
  


• 
  
  Coach junior collection specialists
  


• 
  
  Perform any other activity as per company requirements
  

The ideal person will have:

• 
  
  Excellent knowledge of the Hungarian and English language is must have
  


• 
  
  Excel skills in intermediate level
  


• 
  
  Nice to have 1-2 years of Collection experience
  


• 
  
  SAP knowledge – preferred (if you have no experience, we will teach you)
  


• 
  
  Ability to effectively collect while maintaining good customer relationships
  


• 
  
  Results oriented
  


• 
  
  Build working interpersonal relationships with customers
  


• 
  
  Ability to communicate quickly back & forth with clients
  


• 
  
  Ability to organize his job and prioritize
  


• 
  
  Multi-tasking ability
  


• 
  
  Ability to effectively manage time and high volume
  


• 
  
  Ability to learn new computer skills quickly
  


• 
  
  Attention to Detail
  


• 
  
  Excellent Communication skills
  


• 
  
  Fast learner and eager to grow
  

How to apply:


Easy! Just click on the apply now button, upload your resume, and tell us something about an achievement you are proud of. Looking forward to your application!


After your application, if we think you could be the perfect candidate, we would like to invite you for an initial Google Meet call with our Recruiter and verification of the Hungarian language. If both of us are still enthusiastic, we will move to the final round of interviews with the Hiring Manager.