Windows System Engineer

If you are searching for opportunities to develop your career in the field of Corporate and Institutional Banking, challenges to boost your future career path, then BNP Paribas is the right place for you.

Joining BNP Paribas means joining a Group that's constantly transforming itself in order to adapt to our changing society and to build the world of tomorrow. Applying to work at BNP Paribas is not just about applying for a job, it's about giving meaning to your work and passion and desire to go deep in the finance world!

And to meet these challenges, we need skills and competencies at all levels.

What is the role?

BNP Paribas through its entity BP2I is looking to build a Level 2 IT Engineer team that will provide Level 2 Windows Operating System supporting BNP entities across Europe during business and non-business hours.

The Windows System Engineer will have the following responsibilities:

Monitoring and management of the alarms, first level of intervention based on the instructions, checking the good function of the system for which you are responsible, changes in the production environments


Secure the quality of the services according to the Service Contracts signed by BP2I


Level 2 support: Management and resolution of L2 incidents, interventions and follow-up on incidents, enhancement of the incident reports and knowledge base


Write procedures, enhance existing incident reports


Identify recurrent incidents and open problem tickets


Client Relationship: communicate to the Client changes, incidents and provide summary about service quality, in agreement with the Service Contract


Stay in touch as individual and as a team to evolutions of the technologies in your perimeter, follow the functional and organizational changes, consider new procedures for handling your perimeter


Create or perform annotations to the installation manuals and procedures


Review existing procedures and suggest improvements


Perform functional tests of the components that have just been installed, based on written test cases that are present in existing procedures


Update and communicate all elements needed by the Technical Lead and support him / her in building the monitoring reports


Keep up to date the job descriptions, operating procedures and the documentation related to your day-to-day activities


Occasionally provide on-call support outside business hours and document these activities in the BP2I tools


Work following ITIL methodology is part of the daily basis in all the areas


We are looking for people with focus on enhancing her/his core skills sets, develop new ones, and share the knowledge with other colleague


We are looking for all levels of seniority if you are willing to learn and develop your competences as part as a large international group

What qualities do we look for?

As a Windows System Administrator, we expect very good knowledge in the following areas:

Previous experience in Windows L2 is a must


Windows Server from 2008 to 2022


Powershell


SCCM


Microsoft Failover Cluster


Global infrastructure skills: Network, Storage, Virtualization (VMware mainly), Security


Very good communication skills in English (oral and written); knowledge of French is a plus

General Skills we expect:

Be able to write a clear report of your activities


Eager to learn


Analytical mind-set


Be able to write a clear report of your activities


Understand and follow written instructions and procedures


Be able to provide updates to existing documentation and procedures


Very good communication skills and capacity to provide feedback


Teamwork – we work together and not as individuals


Adherence to the team schedule


Capacity to maintain focus on given tasks


Be proactive


Respect the processes

Why choose BNP Paribas?

Progressive career development opportunities of a large multi-national bank


Talent Development opportunities within BNP Paribas Group


Employee culture that is focused on creating a great place to work


Multinational business environment


On-the-job training and networking opportunities

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