Employee Service Hotline (m/f/d)

Scheugenpflug S.R.L.
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Employee Service Hotline (m/f/d)

Functional area: Customer Service

Country: Romania

City: Sibiu

Company name: Scheugenpflug S.R.L.

Date of posting: Oct 28, 2023

Scheugenpflug is one of the world's leading manufacturer of high-quality bonding, metering and potting technology with a strong automation expertise. Within Atlas Copco's Industry Assembly Solutions division, we operate as an independent business line with focus on electronics dispensing. Scheugenpflug S.R.L. at Sibiu is characterized by technology, innovation and progresses. You may expect in-depth training as well as a challenging and diversified work activity with development perspective. We are looking for you to join our team.

Your role in our team

  • Pick up calls of customer in german or english language

  • Qualified analysis and solution finding of hardware or software problems via telephone or remotely, if necessary in cooperation with other departments

  • Documentation and coordination of tickets in our Tickting system CRM, as well as their follow ups

  • Participation in the continuous improvement of processes

  • Support in crating statistics, reports, etc.

That is why you fit to us

  • Completed training as industrial clerk (m/f/d) or office management assistant (m/f/d) with affinity for technology

  • Good MS office skills and in an ERP system

  • Good command of written and spoken German and English, further language skills are an advantage

  • Structured and solution-oriented way of working

  • Communication skills

  • High customer orientation and problem solving ability


Then we look forward to receiving your detailed application, including your salary requirements and earliest possible starting date. This position is also suitable for severely disabled applicants.

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow

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