Human Resources Associate [FTC]

Bucharest, Romania

Category Human Resources

ABOUT THIS ROLE

The HR Associate acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes. The Associate is responsible for providing a timely and accurate response or properly redirecting the inquiry, to help the employee resolve or address their need. May serve as an SME or SPOC for a HR program, service or system.

HR Service Delivery Support

• Respond to a wide variety employees’ and managers’ HR-related enquiries via email, ticketing and telephone requests for HR services support. Range of topics includes most kinds of HR related questions.




• Provide high level administrative and systems related system support.




• Participate in international projects and cross-functional initiatives.




• With minimal oversight, lead complex or large-scale HR Service Team tasks or projects, some of which may include global or cross-organization members and impacts.




• Data Privacy, Data Management, Record Keeping.




• Responsible for maintaining accurate files and records in compliance with company and local/country requirements.




• Generate difficult reports. Track and report out on various requirements.

Communication

• Maintains and facilitates a high level of communication within the team, across HR as needed, and with clients in general.




• May create and manage broadcast communications related to available services and systems.

Other

• Other duties as may be required.

Qualifications

• Fluent in English as the company’s primary business language (verbal and written), any other additional European language is a plus.




• Ability to work effectively across departments and cultures.




• Working knowledge of the role HR plays in the overall HR processes.




• Very good written and oral communication and organizational skills.




• Comfortable working with HR systems and applications.




• Demonstrated ability to learn and navigate complex HR supported systems and processes.

Knowledge and Experience:

• Appropriate HR work experience in an international environment.




• Experience utilising Workday advantageous.

Education:

• Professional training or Bachelor’s Degree in an area of Human Resources or other equivalent discipline advantageous.