Marketing Content Management (Internship)

Marketing Content Management (Internship)

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

We are looking for a college/university graduate (within 12 months of graduation per the company's definition) to support a team of experienced Marketing Content Managers within the HPE EMEA Graduate Program. Training and indepth introductions will be provided. Here are more details on the team and the role:

Brief Job Description:

The Marketing Content Managers in the “Services and as a Service” team of the “Digital Technology, Compliance and Operations” organization own a dedicated group of as a Service (aaS) offerings or services for which he/she delivers a relevant, engaging and on-brand content experience that differentiates HPE.

The Marketing Content Managers own the online experience - from a content management perspective - across all platforms supported by the organization (in particular our content repositories Prism/PDB and Hybris as well as the PSNow portal). They work closely with business stakeholders, marketing managers, launch managers/content creators, platform owners, IT and other teams to drive marketing excellence for his/her area through team work.

Responsibilities:

The Marketing Content Management Professional applies a basic foundation of content management knowledge to drive content creation and management strategies for his/her area. The responsibilities include both project management and operational process work for the following:

A. Content Acquisition & Maintenance
Drive content management quality processes, analytics as well improvement projects of limited scope for his/her area, such as:

• Acquire in our content systems new as a Service (aaS) offering or service content as provided by business stakeholders, update existing content


• Contribute to maintain/clean-up the data base to have state-of the art aaS and services content


• Backfill content, if needed


• Collaborate with agencies to translate/localize the content


• Perform quality checks according to plan prior to the product/service introduction


• Ensure that images and documents are associated to the product/service prior to its introduction


• Troubleshoot issues, submit support tickets, follow up and escalate, if needed


• Contribute to process documentation


• Develop & maintain statistics and analytics for the content of his/her area

B. Content Experience

Be an informed team member and consult – in collaboration with team colleagues - with the business stakeholders, platform owners, refer to industry trends and metrics to create for our products and services a relevant, engaging and on-brand experience, for example:

• Support the implementation of the new Brand Architecture for his/her area


• Support the setup/extension of the data model e2e across all platforms (see above) according to business needs, market trends and research, and identify the related content sources


• Analyze market trends, web sites and collaborate with colleagues and the business and eCommerce to identify ways to enhance the content and publishing experience


• Collaborate with the business and eCommerce to keep landing pages updated


• Collaborate with colleagues and the business, IT and eCommerce to define an intuitive navigation (menus, hierarchy, custom categories, filters/facets)


• Work with the SEO team and the business on search engine optimization


• Collaborate with colleagues, the PSNow team and business stakeholders to well represent his/her product or service portfolios on PSNow

Other Responsibilities:
Provides input for future system innovations or improvements, and participates in system tests. Contributes to ongoing process improvements, supports his/her colleagues for back-ups and workload balancing.

Skills/experience:

High School Degree 4th Year of University completed

• -typically a non- technical degree specialization.


• High English language level, written and spoken


• Experience in international working/collaboration environments


• Structured work methodologies, attention to details

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Business Planning, Coaching, Commercial Acumen, Computer Literacy, Creativity, Critical Thinking, Customer Insights, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Market Analysis {+ 5 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Job:

Administration

Job Level:

N/A

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.